配送ポリシ
![](http://hillsmade.com/cdn/shop/files/CleanShot_2024-01-10_at_17.24.40_2x_51ef1440-3a80-41b0-8b49-9413eb51cf41.png?v=1704903892)
倉庫
スイス、フリブール
Shipping time
3-5日
70000 Y以上の注文には送料無料
配送方法
当社は、パッケージの寸法、重量、配送先などの考慮事項に基づいて、FedExを含む信頼性のある運送業者を使用して、ヨーロッパ内で標準注文を発送しています。運送業者の選択は、注文の安全なお届けと時期を確保するために行われます。
処理時間
製品ページで「在庫あり」と表示されている場合、当社の目標は、1営業日以内に発送することです。在庫のない商品については、製品ページに表示される出荷予想日をご確認いただき、正確な配達予定をご理解いただけます。
返品と交換
一般的に、返品と交換には30日間の期間を設けており、当社でのお買い物に際して柔軟性と安心感を提供しています。詳細なポリシーについては当社の詳細なポリシーをご参照ください。
よくある質問
納期、注文のトラッキング、国際配送など、当社の配送ポリシーの他の側面についてご質問がある場合、わかりやすく情報提供を心掛けております。
Do you offer international shipping?
Yes, we offer international shipping to multiple countries and regions. Please refer to our shipping zones to see if we ship to your location and the associated conditions and rates.
What is the estimated delivery time for standard shipping?
Delivery times may vary depending on your shipping zone. Please check the shipping conditions section for estimated delivery times specific to your zone.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with tracking information, if applicable. You can use this information to track the progress of your shipment.
Do you offer expedited shipping options?
Yes, we offer expedited shipping for customers who need faster delivery. Please refer to the shipping methods section for details on expedited shipping, including estimated delivery times and costs.
Is there a minimum order amount to qualify for free shipping?
Yes, there may be a minimum order amount to qualify for free shipping. The minimum amount may vary by shipping zone. Please check the shipping rates section to see if your order qualifies for free shipping in your zone.
What happens if my order is lost or damaged during transit?
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will assist you in resolving the issue promptly.
How can I contact customer support for shipping-related inquiries?
For any questions or assistance regarding our shipping policy or your specific order, please contact our customer support team at support@hillsmade.com.
If you have any additional questions or concerns not addressed in this FAQ, please don't hesitate to reach out to our customer support team for personalized assistance.
Will I have to pay any additional taxes on my order?
No, you can shop with confidence knowing that you won't have to pay any additional taxes on your order. The prices listed during checkout include all applicable taxes, so there are no surprises when you receive your bill. We believe in transparency and simplicity, ensuring that your shopping experience with us remains hassle-free. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing Hills for your purchases.