配送ポリシ

Yes, we offer international shipping to multiple countries and regions. Please refer to our shipping zones to see if we ship to your location and the associated conditions and rates.

Delivery times may vary depending on your shipping zone. Please check the shipping conditions section for estimated delivery times specific to your zone.

Once your order is shipped, you will receive a shipping confirmation email with tracking information, if applicable. You can use this information to track the progress of your shipment.

Yes, we offer expedited shipping for customers who need faster delivery. Please refer to the shipping methods section for details on expedited shipping, including estimated delivery times and costs.

Yes, there may be a minimum order amount to qualify for free shipping. The minimum amount may vary by shipping zone. Please check the shipping rates section to see if your order qualifies for free shipping in your zone.

In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will assist you in resolving the issue promptly.

For any questions or assistance regarding our shipping policy or your specific order, please contact our customer support team at support@hillsmade.com.

If you have any additional questions or concerns not addressed in this FAQ, please don't hesitate to reach out to our customer support team for personalized assistance.

No, you can shop with confidence knowing that you won't have to pay any additional taxes on your order. The prices listed during checkout include all applicable taxes, so there are no surprises when you receive your bill. We believe in transparency and simplicity, ensuring that your shopping experience with us remains hassle-free. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing Hills for your purchases.